I Live in San Antonio, Tx. I called my dealer--Alamo Cycleplex--and they give me this line about how Yamaha requires them to hold my bike while the part is on order. They claim that this is due to the safety issues involved with the faulty harness. I asked the guy who gave me this line if this came directly from Yamaha, and he said that that came from the manager at the dealer. Anyway, I told him that this was the only dealer in NA requiring this. He said he would double check and get back to me.
This dealer is very short on customer service. Owning my S10 for the last 3 months and roughly 4,500 miles has been a great experience. Unfortunately this dealer is not one that gives me a warm and fuzzy feeling. They require for one to drop off the bike with an appointment for a two day turn around on a freaking oil change!! And appointments are usually 2 weeks out. I'm thinking about writing Yamaha about this dealer and the poor representation of their brand.
On my initial survey when I bought the bike, I noted that the dealer wanted $278 in labor for the initial 600 mile inspection--plus parts! Anyway, I ended up buying the tech manual and doing it myself. I also decided to do my own periodic maintenance and keeping really good records.
Anyway, sorry about the rant, just wanted to get it out there and maybe et some feedback on how some of you would handle this.
