New upper crashbars for use with OEM Yamaha lower engine guard

[Checkswrecks]

. . .

Anyhow all of these things are fixable. But a couple hundred dollars should get me something that is at least finished properly and at least was looked at before it got shipped to me.

IOW I shouldn't have to fix it. And shame on ADVMottorad for either not looking at this stuff or seeing it and still selling it to me.
Right now the bars are sitting in my shop. Not sure if I want to fix them or cut them into semi-usable scrap for other projects.

Timmeh -

I believe that you are mistaken in a couple of aspects and would suggest pulling your posts here and wherever else you have. (Note that this will be your choice and I could have deleted your posts here as a mod.) You've said that a reseller should have done something which resellers don't do, did not first give the guy to make your problem right, and blind-side slammed his business by going straight to the internet.

ADV Motorrad is/was a 1-person business and has been here since Jason started. He has done some really well-priced special pricing for forum members and I know he has done both exchanges and warranties. The ONLY problem I'm aware of IS similar to something which you mentioned in passing, because I was a person it happened to. The company he uses to process sales will occasionally not register a discount and when I brought it to his attention in an email, he personally called me on the phone to apologize and immediately refunded the difference. You didn't write that you brought it up with him, so I doubt he was even aware till you brought it up in public.

Jason has always made it clear that he does not manufacture his own products and few resellers do. Unless a reseller were to do a complete dimensional inspection, the fit issues which you wrote of would be transparent. Just like any store, Jason puts his own money down to buy from his sources and resells with a mark-up. A colleague who reviews business contracts for a day-job also started a home business reselling stuff. The colleague is a business major who has ZERO mechanical aptitude and I wouldn't expect him to know a flaw if it bit him. Heck, Yamaha doesn't inspect individual products and has supplier defects get through. Like my contracts colleague, most resellers never lay eyes on the products and leave them in the packaging from the source.

You and Jason agreed that he told you pre-sale there was a cosmetic issue, meaning that he did extra in looking at the parts and didn't try to hide anything from you.

What bothers me is that when you realized the bars didn't fit (which I agree absolutely would have been a huge disappointment), the post you made appears like you didn't just pick up the phone or write an email to explain it and ask for a refund. Instead, it appears that you came straight to the public forums, finishing with how you might destroy the product. That just makes no sense, is damaging to Jason's business, and to your credibility.

I don't think that you would have gotten a different reselling experience with Revzilla, Motorcycle Superstore, or even a local dealer. We all occasionally buy something that we find was not made right, so give the guy the chance to make this right before you slam him for something he was not even aware of, and please consider pulling your posts. I'll be happy to pull this one.

 

[TheHelios]

Bars have been tested this weekend and it seems that they can handle being dropped but have a nasty side effect of stripping the paint off the normal lower crash bars.

After the crash, the bar moved in toward the bike nearly an inch (AfterCrash1.jpg). AfterCrash2.jpg shows the gap that was left between the plastic and the bar. In that state, there's no way I was getting the battery cover off. The plastic is pretty rashed up but I can imagine it being much worse without the bar. I unscrewed the 3 screws for the crash bar and was able to reposition the bar to its default position with little issue and now has proper clearance (RemoundCrashBar.jpg).



Here's a video of the crash:
I don't know how to motorcycle


Verdict: The DSBP Upper Crashbar WILL mess up the paint on the stock crashbar just by mounting them as you're putting metal on metal. This is worth doing for the extra protection as some paint can cover that right up. I very much recommend this cheap, sub-$200 addition. It's more than just a "one-time-use" item but hopefully I won't be testing that out anytime soon.

 

[Timmeh]

Timmeh -

I believe that you are mistaken in a couple of aspects and would suggest pulling your posts here and wherever else you have. (Note that this will be your choice and I could have deleted your posts here as a mod.) You've said that a reseller should have done something which resellers don't do, did not first give the guy to make your problem right, and blind-side slammed his business by going straight to the internet.

ADV Motorrad is/was a 1-person business and has been here since Jason started. He has done some really well-priced special pricing for forum members and I know he has done both exchanges and warranties. The ONLY problem I'm aware of IS similar to something which you mentioned in passing, because I was a person it happened to. The company he uses to process sales will occasionally not register a discount and when I brought it to his attention in an email, he personally called me on the phone to apologize and immediately refunded the difference. You didn't write that you brought it up with him, so I doubt he was even aware till you brought it up in public.

Jason has always made it clear that he does not manufacture his own products and few resellers do. Unless a reseller were to do a complete dimensional inspection, the fit issues which you wrote of would be transparent. Just like any store, Jason puts his own money down to buy from his sources and resells with a mark-up. A colleague who reviews business contracts for a day-job also started a home business reselling stuff. The colleague is a business major who has ZERO mechanical aptitude and I wouldn't expect him to know a flaw if it bit him. Heck, Yamaha doesn't inspect individual products and has supplier defects get through. Like my contracts colleague, most resellers never lay eyes on the products and leave them in the packaging from the source.

You and Jason agreed that he told you pre-sale there was a cosmetic issue, meaning that he did extra in looking at the parts and didn't try to hide anything from you.

What bothers me is that when you realized the bars didn't fit (which I agree absolutely would have been a huge disappointment), the post you made appears like you didn't just pick up the phone or write an email to explain it and ask for a refund. Instead, it appears that you came straight to the public forums, finishing with how you might destroy the product. That just makes no sense, is damaging to Jason's business, and to your credibility.

I don't think that you would have gotten a different reselling experience with Revzilla, Motorcycle Superstore, or even a local dealer. We all occasionally buy something that we find was not made right, so give the guy the chance to make this right before you slam him for something he was not even aware of, and please consider pulling your posts. I'll be happy to pull this one.

I'm happy others had good experiences with him. That's sincerely a plus.
Regarding the re-seller responsibility - we'll have to disagree on that one. QC needs to be handled by someone other than the end user/customer. If overseas manufacturing is sometimes sketchy on a product it should/will get looked at by the distributor. Happens in the branches of manufacturing that I've been involved with at least.
I buy a ton of stuff from Revzilla, etc. Never had a problem. That certainly doesn't mean it can't happen - at some point in time it probably will with some seller.

Again. The cosmetic issues were discussed and I have no problems with bars being dinged up - I know I'll drop my bike so the looks aren't really an issue at all.
Not being able to fit the bars because of lack of machining is really something else. Will I finish them and mount them up on my bike? I don't know, maybe? I'd like to use my OEM bars with an ACD skid (yes it has been done with some very minor modifications) so the upper bars would be perfect for this application.

I'm only speaking of my experience. I have no doubt he's a great guy and others seem to be happy with his product.

My experience was different. If I'm the only bad review of this product, I would say he's doing fantastically well and hope he keeps it up.

Like I said in my previous post - no harm, no foul.

 

[rotaryracer]

Checkswrecks - Thanks for your support and feedback; greatly appreciated.

TheHelios - Appreciate you posting the video and the "before/after" shots, and glad to hear you reset the bar position and ready for more. I'm going to shoot a note to DS Bike, as it seems like the new mounting setup may actually act as more of a "fuse" for drops, making it less likely to tweak the bar itself by having some give to it. Of course, the downside as you pointed out is that it will scratch the paint/powdercoat, but I usually like to keep a can of black spraybomb nearby anyway to cover up for my ability to put the bike down.

Timmeh - I didn't receive any pictures or info directly, but please feel free to send them to info AT advmotorrad DOT com at your convenience. I'd like to review with DS Bike, as this is a definitely a one-off issue based on past history.

I've got another 10 sets of crashbars en route from Spain and should still have some inventory left available after pre-orders are filled. Any questions, please feel free to contact me.

Thanks!

 

[Raggety]

Hi Rotary Racer.

What would a set of these work out to sedn to South africa.

Our duty cost are expensive.

 

[EricV]

Hi Rotary Racer.

What would a set of these work out to sedn to South africa.

Our duty cost are expensive.

@Raggety - as you are local to RSA, look into Rumbux Adventure Products. Made there, very tough and they offer an add on bar as well as a full system. I Import them to the US, so know very well the costs and it is expensive to ship from the US to RSA .

 

[rotaryracer]

Hi Rotary Racer.

What would a set of these work out to sedn to South africa.

Our duty cost are expensive.

Hi Raggety - a bit late in following up, but shipping costs would be pretty significant to South Africa. I believe DS Bike has a reseller and/or distribution partner in Africa, so it may make sense to reach out to them directly for a quote. You can contact DS Bike at www.dsbikeprotection.com.

 

[rotaryracer]

Hey guys - I've got 3-4 sets of the upper crashbars left in stock. Unfortunately, every single one of them picked up some cosmetic scratches in the powdercoat during shipping from Spain. :'( If you're not fussed with cosmetics and/or are handy with a can of black spraypaint (actually, most scratches can be easily touched up with a small brush), it's a great way to save a few bucks and get some upper protection for your bike. We've got the bars listed in our bargain outlet here.

Thanks!

 

[rotaryracer]

Hi gents - just received new stock of the crashbars, so they are in stock in NY and ready to ship. We had better luck with this shipment, so although I do have a few sets with very minor scratches that will be listed in the Bargain Outlet, I also have "factory first" bars that are unblemished....well, at least until the first time you put the bike down on them.

Feel free to call the shop at (585) 310-ADVM or head online here to order a set. I'll verify the exact number of blemished sets and get those listed in the Bargain Outlet later this week.

Thanks!

 

[rotaryracer]

Hi all - we have 2-3 sets left in stock that have minor cosmetic blems and have them discounted in our newly revised Bargain Outlet. I tend to be overly critical on cosmetics and the first time you put your bike down on these, you'll scuff them up far more than what you'll see when you take them out of the box. That said, they're not perfect, so they've been discounted accordingly to $170.99 for remaining stock. The price will most likely be increasing to account for having these repowdercoated locally for those that want "factory first" bars, so you'll save even more by snapping up one of the last sets in stock! You can go directly to the product page for the discounted bars by clicking here.

Any questions or if you'd like to see representative pics of the blems, please feel free to call the shop at (585) 310-ADVM or email me.

Thanks!