Tell them how you really feel Jeff. >
Jerermy, Sometimes it is hard buying something that you have not seen.. I do appreciate the effort you have put out and the changes you have made. Keep up the good work.Jeremy L said:Hey, guys,
Jeff brings up a good point: ordering things ahead of time, and the problems that sometimes involves. All of us, at one point or another, have purchased something online and found out later it either wasn’t in stock or was going to take a lot longer to arrive than promised.
That’s one of the things we try hard to avoid. On our product pages, you’ll see ship dates (on the right hand side by the price) that we keep updated. If there isn’t a date, it’s because it’s still possible the date may change and we don’t to make you promises we can’t keep.
Some of you may have already noticed, but our product pages also tell you whether or not parts are in stock. The website is tied directly to our inventory database – which means if you order the last side stand foot for the Tenere that we have in our warehouse, the next person who visits that page will see we’re out of stock, and won’t purchase it under the impression we still have plenty of them to ship.
It’s true that right now, our website says several things are in production… that’s because they are actually being manufactured right now. We’re taking pre-orders so you can “get in line” and reserve your parts from the first production run, because want you to have a chance to get these parts. We already have inquiries from owners internationally, Yamaha reps, and our dealer network, but you guys have given us valuable feedback and we want to respect that.
Trust me, we are just as eager as you to have these parts in stock. That’s why we made a considerable investment in bringing an Australian Tenere to the States to study for prototype development. Because of that effort, we’ll have parts ready to ship in March.
Our planned shipping dates:
Crash bars in silver: March 3
Crash bars in black: March 8
Skid plate in silver: March 10
Skid plate in black: March 10
Exhaust heat shield: March 5
Universal joint guard: March 5
Luggage rack in silver: March 9
Luggage rack in black: March 9
Rear brake master cylinder guard: March 5
We’re excited for these parts to finally be available.