Stopped by my dealer this morning to have the headlight harness issue checked out. Explained the situation (and the solution) to the new service manager (thankfully the previous guy is gone - he was horrible), and he had his tech roll the bike in and have a look.
"Have you changed the bulb?"
"No, like I said, I know a number of guys who've had this issue and it's the harness that's causing the problem."
Tech walks in and asks, "Is it the left side that's going out? The bulb is working and looks fine, but the wires are cooking - have you changed the bulb - looks like the bulb is causing this?"
"No, that's the original bulb...." Then I go through the story for the tech.
Then he asks, "Is the left your high beam?"
So, I explain how the headlights on the Tenere work (the Service Manager looks understandably embarrassed that his young technician asked the question) and goes out to look at it closer himself.
He checks with parts to find out if he can just get a connector - nope - have to get the entire assembly. So I say, "Your tech said the wires looked 'cooked', why would I just want a connector? This should be covered under my YES warranty."
He agreed that it "likely" would be.
Finally I said, "Look, I'm the Service Director at a car dealership, and I know what it's like to have customers diagnose their cars via Internet forums, so I wouldn't even bring it up if I wasn't sure of the situation. This is a known problem, and it's being covered under warranty by Yamaha; I don't want a Band Aid put on the harness, I paid for the extended warranty and I'd like it repaired properly."
He said he'd verify YES coverage and get the part ordered - said he would call me Tuesday to let me know. They were really busy and I think he wanted to get me out of there...
I actually felt a little bad for the guy as he just stepped into the service manager position and seemed a bit overwhelmed (I know how what it's like to walk into a shit-pile that an incompetent manager has left behind) so I'm cutting him some slack.
If he doesn't call Tuesday I'll follow up with him, if he doesn't do the right thing I'll be going to a different dealership...