Bike sales are down no matter the brand and most country's. After riding a 140cc scooter it truly made sense and it cost $700. At that price the labor isnt worth as much as many more people can do it and well its scooter. Its much harder to add perceived value even if it's a vespa at $3400. As far as bikes go I think its going to get worse and small shops will be the way to go if they can manage the astronomical costs of operating especially like here in California.It all comes down to ethics. Once upon a time. . . . the bike business was booming, and they got away with questionable ethics. Lose a customer. . . . there's another one right behind him/her. With the decreasing interest in bikes, they better shape their shit up. . . . or there won't be any customers to replace the ones that left.