Partzilla - long delivery time

[thughes317]

View attachment 88327

This is the disclaimer that appears on Rocky Mountain's website regarding OEM parts. They do carry parts on hand at their warehouse, so they aren't strictly a middleman. And it's not just things like brake pads: when I ordered parts for my recent valve check, they had things like the crankcase cover gasket in stock and available. Even the cam chain tensioner was an in-stock item. They must have a pretty extensive in-house inventory, if they carry parts like that for a bike that isn't all that common. If you look on their website for the cam chain, you can see which items are stock and which ones have to be ordered (the cam chain itself is one item that, at least currently, they have to order). I've always found that those indicators (the "in stock" vs "5-7 business days") to be accurate.

I don't want to seem like I'm shilling for RMATV; I have no connection with them at all. But I definitely appreciate good customer service.

Agreed, great outfit! (and the fact that they have a warehouse and showroom in Winchester KY means I get my stuff FAST)

 

[bcrider]

Over the past 30 or so years between street bikes and dirt bikes, I've ordered thousands of dollars worth of part thru RZ and RM and have never had an Issue with either. Only had to return one part that I can recall thru RZ and it was a helmet because of the fit. Zero issues.

 

[Tombstone]

Rocky Mountain ATV has been my go-to source for OEM parts for years now. One of their best qualities is that, if I call them, I can actually get a real live person on the phone. Their website will tell you if a part is out of stock or on backorder, and I've never had any personal experiences with that information being inaccurate. I've ordered from them during the pandemic supply issues, and didn't have any problems.

Don't know how they are about shipping to overseas addresses though.

Agreed...they are just a few miles down the road. Going in person is the same positive experience as ordering online.

 

[Synk]

So...surprice. My parts from Partzilla delivered. The delivery time has been significantly reduced, but still on the website of the store it shows 24 hours: P

Now repacking and traveling by ship to Europe

 

[mran]

Same i waited for like 4 months for some throttle cables. Few people did shut down the world so kinda chalking it up to that... Will order from them again cheapest prices and the other 10 times ive used em work out great.

 

[AZMike]

Stay away from Bike Bandit! Ordered stuff, they said it was on back order, 4 months and a bank intervention to get my money back