So the screws that hold in the cylinder fell out. The complete cylinder slides out. Now I have a locked box on the bike I can't open or remove. Anyone figure out a way to get these open without destroying?
This probably needs to be a Sticky since it has happened to quite a few people now. These pictures and this method are courtesy of my friend Don Yates in New Albany, Mississippi. He had this issue and took some time to figure out just how to get back into his boxes so he could fix it. A very small amount of loctite on those screws will keep them in place, but do NOT get it on the plastic or it will eat the plastic badly. The screws from the factory are T-10 Security Torx screws.
There is a fairly easy way to get the hinge pins out. The pins are in blind holes, but the plastic is very soft. You can heat up a small, pointed object like a nail, needle, small punch, etc. and poke it thru the back to push out the pin. It won't take much of a tap to push the pin out enough to grab and pull out the rest of the way.
So you have this:
You need this:
You get your needle hot:
Now poke it through from the back of the hinge to push out the pin:
Once you have felt it hit the metal of the pin, now give it a light tap:
You may need a few light taps, but then you will see the knurled head of the pin push out the other side:
Now grab that with your vise grips or pliers:
And ease it on out. It should come easily once past the knurling:
Once you have both hinges off, you can reach in under the lid and use a long screwdriver or other tool to trip the 'J' hook on the latch and remove the lid from the box.
After you have found or replaced the screws on the lock(s), re-assemble the hinges, making sure to put the pins in with the knurled end out, smooth end going in the hole first.
To finish this project off, heat up an old flat blade screwdriver tip and use it to wipe across the needle hole you made at the beginning. Just one light wipe will seal the hold up again and make it barely noticeable.
Just because it will melt cleanly thru the plastic and leave a smaller hole that can be easily closed up afterwards. It's just an appearance thing. If you don't care if you punch a hold in the back of the hinge, you can probably do it w/o heating up the tool. The other issue is that you don't have a lot of room between the hinges, so it's easier to use the hot needle or punch to melt thru the plastic than try to accurately hit harder with the hammer on the non-melted plastic.
edit: Perhaps you didn't catch that the holes for the hinge pins are not thru holes from the factory. It's a blind hole, the pin goes in, but there is no hole on the other side to push it back out. That's why you need to melt thru with the hot needle.
No worries Barkinglizzard, post that to the sticky thread too, it may help others. I was asked to post the above since my friend isn't a forum member. I don't have oem bags, so can't verify anything, am just passing on his info and pics.
If we can use this thread and others to pass on info on what works, everyone benefits. ::008::
Wow thanks for the great info. And for what its worth I tried to use long needlenose pliers. It takes a long narrow set but the end which activates the hook is not held in place once the screws fall out. The back just pushed out and fell inside. Thanks so much..... ::008::
Glad I read this thread.My case instructions were sadly lacking as far as the tumbler install went. Did not notice any mention of loctite, so I just went out and put some blue loctite on the tumbler bolt threads. Good tip thanks.
Take some cloth tape and tape over the lock from the outside - if the screws undo this will prevent the lock from sliding out never to be found again! It also stops dust entering the lock.
On my side panniers I have a rubber cap that fits over the back of the lock. if the screws come out of the lock, the disc does not drop and you can still unlock it with needle nose pliers or a leatherman tool. My top box strangely did not come with a backing cap.
also put some cloth tape over this rubber backing cap as it is easy to pop it off when trying to grab the disc with the pliers.
You can also get into the side panniers by unscrewing the phillips head screws holding the bottom section of the pannier. You cannot take the bottom plate off as it stays attached by the front part if it is attached to the S10.
You can then pull some of your gear out, find your dropped disc and slide your arm inside to hold the disc while you use pliers to unlock it.