Yamaha Motors USA Customer Service Email?

[toompine]

I have looked and looked for a Yamaha Motors USA Customer Service email address. I can find a street address but no email address. Can any of you connected dealer types or others of supreme knowledge clue me to an email address?

 

[rem]

I have one for Canada, but it isn't very helpful. I emailed her just the other day and she replied with basically "Hi, we'll update you if and when we have any new info." I'll send you the address if you want. R

 

[toompine]

Really need the US one but thanks for the offer. I am going to the Laguna Seca Moto GP in July and since the Super Tenere was going to be there on static display and Yamaha is a major sponsor of the US GP and does a lot of hospitality I was going to suggest to them they throw a few VIP hospitality passes to those in attendance with Teneres on order. You know we could do some PR for them at the event ;D

 

[fredz43]

Check your PM's.

 

[fredz43]

Several phone numbers here:

http://www.yamaha-motor.com/corporate/contactus.aspx

 

[HoebSTer]

i have always found it interesting in the age of emails that companies such as Yammie, and Honda don't list a email address to make inquiries. Maybe they feel every Tom, Dick and Harry will inundate them with crap messages, where a phone call takes a little more guts to do.

 

[colorider]

At least with a phone call, you will know if you actually reached a living, breathing body. Emails can go off into cyberland and you will never know if they reached anyone or not.

What I DISLIKE about phone calls is all the "push this to get that" before you can ever reach a REAL person!!!

 

[HoebSTer]

Yes, Agreed!!!! Please let me talk to a HUMAN!!!

 

[AVGeek]

Whenever I get one of those "automated" phone systems, I always try pressing "0"....

 

[markjenn]

Maybe they feel every Tom, Dick and Harry will inundate them with crap messages, where a phone call takes a little more guts to do.

Bingo. Monitoring and replying to email inquiries takes a lot of resources - most of the vehicle importers feel that dealers should be the first line of contact and that they should get involved only in escalated matters. And for these, they view as the phone as more efficient. Also, email leaves a paper trail and they don't want to get caught on record with giving out confidential information or making promises that can't keep.

Personally, I don't agree with this as I think you can learn a great deal from corresponding with your customers, but I'm don't import and sell vehicles.

- Mark

 

[toompine]

Re: Got it

One has been found thank you

 

[Yamaguy55]

At least with a phone call, you will know if you actually reached a living, breathing body. Emails can go off into cyberland and you will never know if they reached anyone or not.

What I DISLIKE about phone calls is all the "push this to get that" before you can ever reach a REAL person!!!

"If you want to be ignored, press one; if you would like to listen to bad music, press two; if you want to be on hold forever, press three; if you would like to hang up but still have your phone directly connected to an abandoned number forever, press four"