So how Rare ARE these bikes?!

[copb8]

Called my dealer today to schedule the headlight harness recall. I ask for the service department and get a hold of one of their service advisers. I ask him how long they'll need my Tenere to get this recall done. He hesitates and asks me what's the recall for. I explain it to him and describe my notice. I hear him flipping through stuff and typing away. He asks which bike again. This time I say a SUPER Tenere. more flipping and typing. Then finally, after a sheepishly long pause he asks.........."Who makes that bike?"

WTH?!! You're a Yamaha, Sea-Doo and Can-Am dealer. That's it. How the hell don't you know what a Super Tenere is?! ???

I'll bet you can guess how confident I am at having this work done now, can't you. ::010::

 

[toadady]

it's not the bike that's rare, it's the knowledgably of the service department that's rare. with the seedoop and crapam lines sounds like they just know kwads or sleds

 

[trikepilot]

Copb8 - same thing happened to me at a dealer a year ago or so. When I finally got by the dealer months later, I saw like 100 quads, ATV's, and side-by-sides - with few bikes.

Suffice it to say, they did no work on my bikes.

 

[snuffcityrider]

Stadium Yamaha will most likely know what a Tenere is. I was having mine serviced in Weatherford and someone in the parts department asked what kind of bike I had, to which they replied, " a what"....

 

[copb8]

I actually bought my bike from Stadium. Great people and very personable. Also seemed to really know the ST and appreciate it. Only thing is it's quite a haul from my house and dropping off the bike and picking it up is a PITA. That said, it's probably what I'm going to do.

 

[coastie]

Going to a shitty dealer will be way more of a pita than a nice ride to a great dealer.

Sent from my SAMSUNG-SGH-I747 using Tapatalk

 

[20valves]

Maxey's in Oklahoma City knows the bike, the owner has one! Excellent service department too.

 

[copb8]

Going to a shitty dealer will be way more of a pita than a nice ride to a great dealer.

Sent from my SAMSUNG-SGH-I747 using Tapatalk

The local dealer said they needed the bike for 2 days to do the recall so it wouldn't be just a ride there and back. I'd have to load it in my truck and drop it off and pick up a few days later. Does 2 days sound right? Is that what most of you are experiencing?

 

[TXTenere]

The local dealer said they needed the bike for 2 days to do the recall so it wouldn't be just a ride there and back. I'd have to load it in my truck and drop it off and pick up a few days later. Does 2 days sound right? Is that what most of you are experiencing?

It should take 30 minutes. 45 minutes if they are slow movers.

 

[reverend12]

Took my Dealer 40 minutes to perform recall.

 

[fredz43]

Took my Dealer 40 minutes to perform recall.

Same here. Ride it in, wait in waiting room, look at bikes, accessories, etc and it was done before I was ready to leave.

 

[copb8]

Thanks All. I'm going to call Stadium and do it there.

 

[CDMartin884]

Says in the recall letter, an hour to perform the change- out


Sent from my iPhone using Tapatalk