Sena 10s speaker problem

[Millman]

Has anyone with a Sena product experienced a problem with your unit than when you answer a phone call or connect your Garmin, the right speaker goes out? I have numerous times. I tried it at home with earbuds and the same thing. While listening to streaming music, I will get a phone call or get interrupted for a direction change from the Garmin, the right speaker will cut in and out then finally out. To get it back, I just increase the volume and it fizzes and pops the the music comes back. Any one else experience something like this with their units? Thanks. Millman.

 

[verboten1]

Make sure the contacts are clean, use an eraser on them, that would be my first step.

 

[Checkswrecks]

We've experienced and cleaned the dirty contacts, like verboten wrote.
You may also have knicked a wire when installing it.

 

[Millman]

Thanks, I'll try the cleaning. I'm on my 2nd set of speakers and both sets do the same. It's just strange the speaker goes out when a phone call comes in and comes back when I turn up the volume.

 

[verboten1]

That is weird, but cleaning is quick and free first step.

 

[Checkswrecks]

Since it's both of your units, you might try doing a software update too.

 

[klunsford]

Something else is you might have the mount to tight and it puts the unit in a bind, not letting all of the contacts make good contact.

 

[Bryce]

Something else is you might have the mount to tight and it puts the unit in a bind, not letting all of the contacts make good contact.

I had this exact issue when I swapped my SMH10 for a 20s.