Re: UK Super Tenere Console/trip reset failure
Could be a problem with UK fingers :
I also think Yamaha should do something, this is where (for all of their faults - literally) BMW score way higher than the Japs, the "Goodwill" system should come into play here, BMW often will do these type of fixes for free, and almost certainly do in the event of a full dealer history, this is why so many people keep going back to BMW.
It was almost good enough for me to buy another after my first GS had a fair number of issues, not quite in the end, but pretty damn close as I knew regardless of anything going wrong I was highly likely to be looked after, I went the other way of buying a bike highly likely to never fail badly.
Although this is now being quite well reported I bet only a relatively small percentage of bikes will fail, if Yamaha were to swap units FOC the cost per bike averaged out across all those sold would be pretty small, and probably much less than the cost of losing sales, if this happens to me and I get no Yamaha support (and it looks like I won't) it will also be the last Yamaha I ever buy.
If they offered a free replacement to those with FDSH and maybe half price to those without it would also boost the dealers workshops as (like with BMW) I would see some extra value in using the Yamaha dealer for servicing.
For anyone with multiple failures I would also suggest looking into action in a small claims court, you need to take the supplying dealer to court and not Yamaha, but I think there is a good chance here as you can prove it is not fit for purpose with multiple failures - do not forget magistrates are normal (sort of) people and you can present it to them as to how happy would they be if they bought a car and had this happen - maybe just the pressure of being in court and risk of publicity if they lose may have them handing out a new console.
I would also look into repairs, there are a number of companies that do repairs for car and motorcycle consoles and conversions (kmh - kph) these folks can also match up mileages on new consoles (or fiddle mileages if they are dishonest) may be worth looking some up - if they smell some repeat business they may be willing to take a look and see what they can do.
Has anyone checked beyond the switch for cracks in the circuit board / dry joins on the switch - again a TV repair man may be a good bet for having a look-see.
Let's hope the 2014 one does not pull the same trick as I bet that is even more costly :exclaim: