Did Yamaha contact you after purchase?

[ace50]

Just curious, the dealer said Yamaha would inquire about your new purchase in a few days to make sure it was satisfactory. Haven't heard anything in 2 weeks.

How about you guys? Standard practice or BS?

I want to give them an ear-full

 

[Checkswrecks]

It wasn't that fast but yes they did for each bike.

 

[Tombraider2]

A few weeks.

 

[Snooze]

Just curious, why an ear full? The dealer bad? The product bad?

 

[JRE]

I got a survey from Yamaha regarding the dealer but nothing about the bike itself that I can recall.

 

[ace50]

Just curious, why an ear full? The dealer bad? The product bad?

http://www.yamahasupertenere.com/index.php?topic=15785.msg245532#msg245532

Ya, I'm the one being a crybaby......

 

[shredmeister]

I got my 2014 standard last October/November, can't quite remember. Anyway, I don't remember hearing from Yamaha, I've been enjoying the bike to much to remember.

 

[Ramseybella]

Damn Dude your just full of hate and discontent from the get go?
:lamp: Jeez, Take it back, trade it in on a Vespa or something We got it you don't like it, I don't like my local Yamaha service tech I think he's a complete Dick!!
That's why I ride 55 miles one way to get the big stuff done and moved on.
You may be one of a hundred don't likes. We don't have a Crystal Ball to make a choice sometimes, but sorry to see you go. ::003::
Learned a Good friend's advice always got me in trouble in the past, may be good for them but not for you.


I am out of this going for a ride and like my Tenere.. ::020::

 

[Tyke]

I got my 2014 standard last October/November, can't quite remember. Anyway, I don't remember hearing from Yamaha, I've been enjoying the bike to much to remember.

::026::.......July was delivery date for me ::021::

 

[Don in Lodi]

August 2011, don't recall hearing from anybody in Yamaha.

 

[fredz43]

I received satisfaction surveys from Yamaha on both the purchase of my 2012 and 2014 Super Teneres as well as when I had warranty service. They were for the purpose of feedback on how well the dealer handled both the sales process and the warrant process. Each time I could reply either by returning the hard copy survey letter or by going on line to fill out the survey. I did them on line each time and as soon as I submitted them I was able to print out a personalized coupon that was good for $10 off of a purchase of any Yamaha parts or accessories. Each time I used those coupons for discounts on oil and filters.

 

[TXTenere]

Like others, when I purchased my Super Tenere's, within about six weeks or so, I received a survey by mail.

 

[bigbob]

Like others, when I purchased my Super Tenere's, within about six weeks or so, I received a survey by mail.

Me too.