I got tired of getting saddle sore after a fairly short ride. After looking around I contacted BMS about a custom saddle. Rocky himself called me back very quickly. We discussed my issues and concerns and options for seat cover materials. I sent Rocky photos of me on the bike and mailed the seat to California. 8 days later my new seat was Here! Looks great and is already far more comfortable than the stocker (and supposedly it takes 1-1.5k miles to break in and I've only got 210 on my new seat!). Great product, Great Personal Service, Extremely helpful and accommodating, and pricedVery Competitively HIGHLY RECOMMEND!!!!