Hopefully Power's sales dept is better than their service dept.
I and a small group of other FJR owners, (4 total), had them do our valve adjustments in June of '10 and they mostly did ok, but they got the valve cover gasket on my FJR crimped when they installed it, (new gasket), and it leaked oil on the first ride I took. I took it back and they refused to accept that it was their work that caused the problem, pointing to another gasket lower down that they believed was the problem. That gasket was only $5, so I told them fine, replace it, only they didn't have the gasket anyway, so I left and ordered it online and replaced it myself. No go, it was indeed the valve cover gasket. I took it back again, but they insisted it was not their work. I left it with them the first time to examine for a couple of days, so wasn't going to just let them have it for days again to tell me it wasn't their work that was causing the oil leak. I had the 10 n' 10 rally coming up imminently, so ended up taking it to Beaverton Bob's.
Guess what they found? Not only was it indeed the valve cover gasket, but the tech at Power, (Jesse James wannabe), had also spooged every bit of it with Yamabond in an attempt to fix his mistake w/o buying a new gasket to replace the one he damaged during install. (the damage during install does happen now and then due to the tight clearance, but once you crush the gasket by bolting the cover on, it will never seal properly and has to be replaced). It ended up costing me $400 to have Bend over Bob's remove the valve cover, tediously clean all the spooged Yamabond, (RTV), off the cover and head, and install a new valve cover gasket. About the same as my cost of the valve adjustment to begin with. Power was 50 miles down the valley from me and I was too busy that summer, so I ended up not going back with the old gasket and trying to get them to pay for the work, but they were in full CYA mode the two times I took it back before going to Beaverton, so I didn't expect more than BS and denial anyway.
Bend over Bob's did decent work. My only issue with them was that they pressure washed my bike, killing my HID relay in the process. I had to scramble to find and buy another HID pair of ballasts and relays that weekend since I didn't have time to fuss with it and couldn't risk losing the lights during my rally, which I was leaving for the next day. I rode 11k in 10 days and 12,500 in that next two week period, riding to the rally, doing the rally and riding home. No mechanical issues.