Problem with Race Tech Suspension on a Super Tenere ES

[Super Tenor Eh?]

I'm a big guy, so I had Race Tech upgrade the suspension on my '16 ES a while ago. The rear shock is now manual-only adjust, which is fine with me. The front used to be adjustable using the onscreen interface, but not anymore.

I let the bike sit for too long this winter, so the battery discharged to the point that it wouldn't start. I charged the battery and it started.

However, now the suspension light is on and I have no access to any of the suspension settings, complete with error code '44.'

I installed a new battery myself, but no joy.

Does anyone have any experience with this issue? Race Tech tells me to take it to a Yamaha dealer and the Yamaha dealer tells me to take it to Race Tech.

Is there a way to completely remove the ES system and go to manual, front and rear?

Race Tech initially told me that they had experience with upgrading the ES. While I was at their shop, having the upgrades completed, they told me that mine was the first one that they had worked on.

I should have purchased the non-ES model. It would have made this whole thing a lot easier. It would have been nice for someone at the dealership to clue me in on how the stock ES suspension wasn't going to work for a guy my size, and that there was no way for me to upgrade that system.

Kinda stuck here. Any help would be much appreciated.

 

[Tenman]

Try contacting Norwest suspension and see if he can help you. He was a Racetech guy and started his own business. He rebuilt my stock non es shock that others said was nonrebuildable. Good luck

 

[Jlq1969]

take it to a yamaha technical service and have the SCU error codes erased. when you have a hard start, or if you mount it on the center stand, and with the engine running, gear a gear and spin the rear wheel, the ecu detects it as an error and has the distinction of removing you from the dash menu, the option to regulate the electronic suspension. In the case of the hard start, in conctac, the ecu does the auto-check, but in the hard start, it runs out of power, and when it wants to re-do the auto-check, it no longer has energy and a long error ... If it was going well and it happened because of the hard start, that's it. remember that the suspension has its own ecu (SCU) .... and the abs, also has its own ecu. if or if it has to be a yamaha technical service because they have the software to access the SCU .... probably those who put the new shock, you left connected the electrical part of the original, so that the scu still believes that this put the original. do not worry, nothing broke or burned, it's just an error code, which unfortunately in 2016ES can no longer be deleted from the dash
but when you take it to the technical ss, with attitude tell them that you come to be erased the error code. so they can see what you know, what is the problem. with the modified suspension, they're probably going to want to attribute it to that, but you know that it was good before the hard start.

 

[Timbo2]

Similar issue recently after a flat battery. Found the attached, but sorry I don't have a link to the original. It might help.