Money back on something recently purchased because of a price decrease!

Brick

Member
2012 Site Supporter
2013 Site Supporter
Joined
Oct 5, 2011
Messages
945
Location
Western North Carolina, USA
This never happens... but it just did!! ::008::

So I've been purchasing tires from http://www.jakewilson.com... it's pretty much the same company as https://www.rockymountainatvmc.com/. To today I get this email that they have added $35.98 to my Jake Wilson Cash account. This account is one that each time I make a purchase they put some $$ in it to be used on future orders. BUT this $35.98 is BECAUSE the price of the last two tires has gone down!! So they passed the price difference back to me! How f...ing cool is that! That is the way to get me to continue buying from them. They have always been the cheapest or very close to the cheapest already AND free shipping too! It's hard to beat!

::009:: ::014:: ::014:: ::001::
 

Dogdaze

Well-Known Member
Joined
Sep 17, 2014
Messages
3,040
Location
Solothurn, Switzerland
Now that's 'customer retention' at work. So few follow this simple method, instead spend more money on 'conquest' customer base. Good to know.
 

Lutsie

Member
Joined
Dec 3, 2014
Messages
295
Location
Escondido, CA,
Got a similar email today. Very happy as well as with their customer service.


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AVGeek

Well-Known Member
Founding Member
2014 Site Supporter
Joined
Sep 5, 2010
Messages
2,780
Location
Boulder City, NV 89005
Rocky Mountain ATV is a premium business sponsor for another association I am affiliated with. They've been an amazing partner, providing a $25 gift card to everyone who signs up to be a paid supporting member (which just happens to be $25 a year).
 
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