mobile phone tech help needed

[bimota]

Hi guys,

need some advice please, i have bought a new phone about 5 months ago it is a Samsung Galaxy A7 2018, now i have photos on this new phone but can not get them to download to my home pc loaded with windows 10,
i,ve tried and tried, now my wife thinks its not working as we need a USB DRIVER downloaded to the pc for it to recognise the phone.

does this sound right to you guys

cheers

rob

 

[EricV]

Rob, set the phone down! Do not hook up your phone to your PC. (fantastic way to transfer viruses, btw).

Ok, now, with your phone connected to your home WiFi, just start emailing pics to your email address. Open the files on your PC and save them to what ever folder you want. Depending on your set up you might be able to do 5-10 at a time.

I have a friend that wanted to use his phone on a motorcycle rally. He asked me about it and I asked him how many pictures were already on his phone? His answer was about 1000! He did not get to use his phone for the rally and I loaned him a real digital camera for the event.

I think he's almost done with the re-education camp now, coming up on about a year. Phones are for talking. They are not a data storage device.

 

[fac191]

If you cant get it sorted the easiest way is to put an sd card in it any of these will do i would at least get a 128gb one https://www.mymemory.co.uk/memory/memory-cards/micro-sdxc.html
I always buy my memory from here as its the cheapest and good stuff. Put the card in the phone copy the photos to it then put the card im the computer. Do you have a card reader on the computer ? You will need an adapter to use it in a reader some come with them or you can get an adapter which is usb and put the card in that straight into the computer. It should kust recognize the phone though. Sometimes the phone will ask if you want to send recieve files. Post back i will try to help.

 

[jeckyll]

OK, there maybe other options besides Eric's

1. If you want to not connect the phone to the computer, you can use Google photos to upload them there, then download to the computer (or another cloud service like Microsoft's Onedrive
2. You should have antivirus software on both your computer and your phone. some phones have to be enabled for file transfers when you connect them, they connect in charging only mode to prevent unwanted file transfers. Typically on the phone in the pull down bar there will be a USB icon and you can then select what the phone is set up for (i.e. charging, media device etc). This will be model specific
3. If a specific driver is required, Win10 would most likely to and grab it from the internet 'automagically' and install it for you.

Email photos to yourself is ... well not the most technologically advanced solution, though it could work for small numbers. I just wouldn't do it

 

[fac191]

If you cant get it sorted the easiest way is to put an sd card in it any of these will do i would at least get a 128gb one https://www.mymemory.co.uk/memory/memory-cards/micro-sdxc.html
I always buy my memory from here as its the cheapest and good stuff. Put the card in the phone copy the photos to it then put the card im the computer. Do you have a card reader on the computer ? You will need an adapter to use it in a reader some come with them or you can get an adapter which is usb and put the card in that straight into the computer. It should kust recognize the phone though. Sometimes the phone will ask if you want to send recieve files. Post back i will try to help.

 

[fac191]

OK, there maybe other options besides Eric's

1. If you want to not connect the phone to the computer, you can use Google photos to upload them there, then download to the computer (or another cloud service like Microsoft's Onedrive
2. You should have antivirus software on both your computer and your phone. some phones have to be enabled for file transfers when you connect them, they connect in charging only mode to prevent unwanted file transfers. Typically on the phone in the pull down bar there will be a USB icon and you can then select what the phone is set up for (i.e. charging, media device etc). This will be model specific
3. If a specific driver is required, Win10 would most likely to and grab it from the internet 'automagically' and install it for you.

Email photos to yourself is ... well not the most technologically advanced solution, though it could work for small numbers. I just wouldn't do it

I would definitely set up the one drive so you can back up your photos to it so you never loose them Good suggestion.

 

[tallpaul]

Pull the notification bar down from the top of the screen while the phone is connected to the computer. I suspect there will be request to transfer files notification showing. Just click OK. The computer should see the phone as a mass storage device.

 

[fac191]

Rob, set the phone down! Do not hook up your phone to your PC. (fantastic way to transfer viruses, btw).

Ok, now, with your phone connected to your home WiFi, just start emailing pics to your email address. Open the files on your PC and save them to what ever folder you want. Depending on your set up you might be able to do 5-10 at a time.

I have a friend that wanted to use his phone on a motorcycle rally. He asked me about it and I asked him how many pictures were already on his phone? His answer was about 1000! He did not get to use his phone for the rally and I loaned him a real digital camera for the event.

I think he's almost done with the re-education camp now, coming up on about a year. Phones are for talking. They are not a data storage device.

I use mine for music, photos, email, internet, and sometimes i talk on it.

 

[Gary]

I'd use Google Photos. Install that on the phone. Allow access to the storage and select the folders you want in the cloud. When it's all backed up go to photos.google.com and youll be able to save them to the pc.

 

[Superraid]

If you search your pc for phone, in windows 10 you can link your phone direct through your Google account, swipe down on your phone screen and look in the quick access icons for link to windows, takes minutes to do and saves hours of fafing about.

 

[Sierra1]

I sure do love my flip phone! Does all the talkin' and textin' I need, with better range.

 

[Jlq1969]

Your wife is right. first you must connect the phone (android) to the pc (windows) ... windows will take care of finding the phone's online driver. Disconnect the phone, and reconnect it for the PC to recognize. then keep an eye on the phone screen to "accept", that the pc can enter it. when you accept you can see the content of the phone on your pc. It is likely that the videos saved by the phone in "high resolution" can not be seen by windows media. you will have to find a player
that does
another way is to "save" the photos and videos on the "SD" card, not on the phone ... and then remove the card and enter it into the pc if it has an sd socket or with a usb that allows inserting the sd card

Another way. Create a WhatsApp group with your wife. after your wife leaves (so as not to be bothering her). You will be alone in that group. Send everything you want to that group (including link of pages that interest you). Then you open WhatsApp web on your PC and you can save everything you have in the group. But, the problem with this method is that what is stored in high resolution, when sent by WhatsApp, will be lowered to standard resolution.

 

[bimota]

looks like i may have to go memory card way, now i have a samsung galaxy A7 2018 phone, how do i know what sd cards work the manual says some won,t but doesn,t say which will

rob

 

[bimota]

ok,

ordered a sd card

rob

 

[fac191]

ok,

ordered a sd card

rob

Hi Rob there will be a setting in the phone so that in the future you can get the phone to store the photos in the sd card. Also check to see if the card you ordered has an adaptor with it. Its like a caddy you put the micro sd card which goes in the phone into it so you can put it in the card reader. Something like this will cover you for all possibilities.

SanDisk MobileMate Duo USB Micro SD Card Reader + Adapter

The MobileMate Duo card reader and adapter lets you easily move files between your PC and any microSD enabled device. A compact accessory for smartphones and tablets, this versatile reader comes with an SD card adapter that lets you use your microSD card

www.mymemory.co.uk

 

[bimota]

i think i got a small card reader adaptor for the pc that takes a few different size sd cards, so i can take the sd card out of the phone put it in the card reader and plug that into the pc to take the pictures off the card,

its a shame you have to take the sd card out of the phone every time tho as i have a hard cover on the phone that needs pulling off to get at the sd card holder

rob

 

[bimota]

Hi Rob there will be a setting in the phone so that in the future you can get the phone to store the photos in the sd card. Also check to see if the card you ordered has an adaptor with it. Its like a caddy you put the micro sd card which goes in the phone into it so you can put it in the card reader. Something like this will cover you for all possibilities.

SanDisk MobileMate Duo USB Micro SD Card Reader + Adapter

The MobileMate Duo card reader and adapter lets you easily move files between your PC and any microSD enabled device. A compact accessory for smartphones and tablets, this versatile reader comes with an SD card adapter that lets you use your microSD card

www.mymemory.co.uk

i ordered the 128gb in the link you gave me, now i know nothing about sd card storage, do you have any idea how many photo's you could take and store on a 128 card i,ve no idea wether its a 100 or 20000 if you know what i mean

rob

 

[fac191]

There is no straight answer Rob as its down to how your phone compresses the photo down to a jpeg but around 10,000 would be a good start.

 

[fac191]

You can do it this way by putting one of these in to the port on the phone which takes the charging cable then put any usb stick into it and transfer the photos to it then plug the usb stick into computer https://www.mymemory.co.uk/mymemory-usb-otg-adapter.html
or you can get one of these which is all in one and is a very handy way of transferring stuff to and from your phone

OTG Flash Drives - Micro USB on-the-go Sticks | Mymemory | MyMemory

www.mymemory.co.uk

 

[bimota]

You can do it this way by putting one of these in to the port on the phone which takes the charging cable then put any usb stick into it and transfer the photos to it then plug the usb stick into computer https://www.mymemory.co.uk/mymemory-usb-otg-adapter.html
or you can get one of these which is all in one and is a very handy way of transferring stuff to and from your phone

OTG Flash Drives - Micro USB on-the-go Sticks | Mymemory | MyMemory

www.mymemory.co.uk

does the 32gb one above mean, that you plug that in the phone charger, and it has storage on it so you can down load your pictures to this then pull it out and plug it to your pc and take the pictures off this,
rob