eemsreno
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The other day a couple of us bundled up for a ride of 100 miles to a large Iowa dealer just to be around and talk motorcycles. When I walked in the door they instantly met and greeted me. Asking how they could help me I said well what do you sell ? The sales man said " we sell motorcycles, mopeds , atvs, generaters, side by sides, and water craft, in Suzuki, Kawasaki, and Yamaha. I said wait right there " Yamaha, " I want to see an XT 1200. After a moment the salesman said " is that a boat? " I was floored. No it's a motorcycle!! you know XT He said " no I'm not familler with XT " I said XT as in 125, 200, 225, 250, 350, 500, and 600 and that is just in this country." He said I don't know what your talking about" I said " You need to go study up and I need a new salesman" We left there and went down the road to anouther Yamaha dealer that was just closing ,[ I can't blame them for that on a Saterday after noon] But just a block away is the BMW shop . When we pulled in there on Yamahas She said " do you guys want some coffee? " only if it's already made mam. She said " anyone riding in here on a day like this is getting coffee" I had the best time in there talking to her and customers because everyone in there rides MOTORCYCLES not boats . My point is Dealers should have product specific sales people. What do you think?