It's very common for the headlights to be poorly aimed from the factory. The switch has a "flash" feature that momentarily lights the high beams. Does that appear to work?
You say "not much change in pattern" which implies there is some change. How far from the wall is the bike?
Please keep in mind, I don't know what you know, so am simply trying to identify, clarify and rule things out. No more.
From your description, the shutter is working. Regardless of if it's working correctly or not, you should see a light pattern change. For the moment, let's forget about the shutter system.
It's just 12v or not that triggers the shutter. You appear to have a signal to the relay and shutters.
Another very common issue that can cause poor beam pattern is improper bulb seating in the housing. When correct, both bulbs have a tang that should be at approx 7 o'ckock. Please check that. People have actually taken the headlight assembly off the bike, sure that the bulbs were correctly installed, only to discover they were not when they could actually see it clearly. Yamaha didn't help us with a nice clear feel to seating the bulbs. They did make it pretty easy to remove the headlight assembly though.
The projector lens makes it somewhat more important that the bulb is exactly in the focal plane. Angled off and it really makes a difference. Because of the bulbs you have, Osram, we know someone changed the bulbs before you got the bike.