Dealerships drive me nuts.

[steve68steve]

Ride 70 miles in the cold and you didn’t try to talk to them?
Why wouldn’t you say something to them.
Maybe, just maybe the sales staff thought that you were already being taken care of.
I work at a very busy multi brand dealership and I understand how this can and does happen.

I'm not saying I was being rational - I was too busy feeling ignored and insulted. Customers vote with their feet. I think I must have resting angry face or something. It's not a new phenomenon for me.

The dealership was not busy and the 3 or 4 sales guys BSing in a circle must have known their buddies weren't helping me because they were there in the BS circle with them. I really got the vibe that I was sized up and no one wanted to deal with me.

It's happened to my wife a few times, too. She went to Best Buy to buy a big TV years back when it was still a big deal. No one would wait on her. After about 20 minutes, she pulled out her phone and found the same TV advertised cheaper at another retailer nearby. She asked for a manager at the store exit and told them where she was going, and why. That's my regret: I should've grabbed a sales guy and said, "I've been waiting for someone to sell me this bike but since no one wants to, I'm leaving without it. I'll get one somewhere else."

In frustration at a music store once, I pulled out my credit card and started waiving it over my head until an employee asked me WTF I was doing. "I'm trying desperately to give you my money but no one wants to take it."

 

[Cycledude]

I'm not saying I was being rational - I was too busy feeling ignored and insulted. Customers vote with their feet. I think I must have resting angry face or something. It's not a new phenomenon for me.

The dealership was not busy and the 3 or 4 sales guys BSing in a circle must have known their buddies weren't helping me because they were there in the BS circle with them. I really got the vibe that I was sized up and no one wanted to deal with me.

It's happened to my wife a few times, too. She went to Best Buy to buy a big TV years back when it was still a big deal. No one would wait on her. After about 20 minutes, she pulled out her phone and found the same TV advertised cheaper at another retailer nearby. She asked for a manager at the store exit and told them where she was going, and why. That's my regret: I should've grabbed a sales guy and said, "I've been waiting for someone to sell me this bike but since no one wants to, I'm leaving without it. I'll get one somewhere else."

In frustration at a music store once, I pulled out my credit card and started waiving it over my head until an employee asked me WTF I was doing. "I'm trying desperately to give you my money but no one wants to take it."

That’s pretty much the way it went for me when I was looking to buy my new 2018 Tenere at about five different dealers, I really don’t feel very sorry for the dealers that are complaining about the big downturn in motorcycle sales.

 

[SJC]

I'm not saying I was being rational - I was too busy feeling ignored and insulted. Customers vote with their feet. I think I must have resting angry face or something. It's not a new phenomenon for me.

The dealership was not busy and the 3 or 4 sales guys BSing in a circle must have known their buddies weren't helping me because they were there in the BS circle with them. I really got the vibe that I was sized up and no one wanted to deal with me.

It's happened to my wife a few times, too. She went to Best Buy to buy a big TV years back when it was still a big deal. No one would wait on her. After about 20 minutes, she pulled out her phone and found the same TV advertised cheaper at another retailer nearby. She asked for a manager at the store exit and told them where she was going, and why. That's my regret: I should've grabbed a sales guy and said, "I've been waiting for someone to sell me this bike but since no one wants to, I'm leaving without it. I'll get one somewhere else."

In frustration at a music store once, I pulled out my credit card and started waiving it over my head until an employee asked me WTF I was doing. "I'm trying desperately to give you my money but no one wants to take it."

"I've been waiting for someone to sell me this bike but since no one wants to, I'm leaving without it. I'll get one somewhere else."
This is exactly what you should have said !!!

 

[Tenman]

Seems like some motorcycle dealers are the exact opposite of car dealers. I've been swarmed at every car dealer I've been too.

 

[OldRider]

Given a choice between having salesmen swarming all over me or all of them pouring down coffee and acting like I'm not there, I'll take being ignored. If I decide I need to talk to a salesman, I'll go find one. I want them to leave me alone until I need them. The perfect situation is for one to walk up, ask me if I need help and hand me his card and tell me if I need anything to holler at him.

 

[Sierra1]

....I've been swarmed at every car dealer I've been too.

I refer to them as vultures....circling....waiting to land and pick your bones.

 

[steve68steve]

Seems like some motorcycle dealers are the exact opposite of car dealers. I've been swarmed at every car dealer I've been too.

Lol.. That reminds me of another incident at a car dealership in PA.

Wife and I show up at the local Honda dealer to buy a car - trade-in is all cleaned out, checkbook's in her purse, we've checked their inventory online - we're there to BUY.

4 salesmen in a huddle watch us walk around the lot, looking at window stickers for maybe 15 minutes. No one moves. We walk inside the dealership within a few feet of the sales huddle. All eyes watch us, no one says a word. In the dealership, there are no sales people. Apparently they were all in the huddle.

We hit the patience limit, turned around and walked out. As we walked past the sales huddle on the way out, one guy half-heartedly asks us if he can answer any questions we might have. Wife says, "yeah, how do you guys stay in business? We're headed to [next closest Honda dealer in NJ] to buy a car tonight."

The apologies and offers start flowing, but it was too late. We bought a car later that night in NJ. NJ dealer was super attentive and helpful. Said it wasn't the first such story he'd heard. The PA crappy sales guys were apparently sending him a fair amount of frustrated customers.

 

[SilverBullet]

If I want assistance I'll be very vocal until I get someone's attention. Flip side is I often just want to browse and appreciate not being swarmed by salesman.

Montgomery Cycle Center was where I purchased my leftover 2013 S10 and possibly the best new vehicle purchase experience of my life. Saw it on Ebay, messaged once then email and phone calls only. Sealed the deal seamlessly and dealership owner hauled the bike to Ft. Meyers for my fly 'n ride pickup in the dead of winter. I highly recommended them to another Texan a year later who then did a summer fly 'n ride Gen 1 purchase from PA.

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