Check their work.

Tombstone

Stir the oil Baby!
Joined
Apr 22, 2018
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Utah
#1
Probably preaching to the choir but; be certain to check the professional mechanics work when you get your bike home. I recently had new tires installed, got on the bike and rode home. Once in my garage and on the center stand I idly spun the front tire....or at least tried. A hard spin got me almost one revolution... I loosened and re-adjusted the pinch and axle fasteners, then did the same to the rear. They were all, front and rear, obscenely tight! Not just overly snug, but unbelievably, had to be on purpose, tight!
I think I ticked off the service writer by insisting my bike be done in a day or two and not "a couple weeks" as he had first said.
South Valley Motorsports - Sandy, Utah.
The sales staff is excellent, the parts guys are awesome, but the service department? Caveat emptor.
 

EricV

Rumbux Importer - Riding, farkling, riding...
Joined
May 22, 2011
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#2
I always remove my wheels to take in for tire changes. Quick to do, nearly always means a faster turn around on the tire R&R, costs less and I know all the fasteners are torqued/tightened correctly.

Harrison Eurosports in Sandy is a good shop for tire work. Just don't let the service writer up-sell you on things you don't need.
 

Tombstone

Stir the oil Baby!
Joined
Apr 22, 2018
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Utah
#3
I usually do my own, but the bike had a funny (and very subtle) vibration so I had them check it out. The salesman that I worked with to buy the bike rode it and told me the rear tire was the problem (tourance next, 5K miles...). He made me a super deal on the K-60s. I would have preferred waiting a week or two and be closer to my trip, but having them spoon on difficult tires at a good price was too good a deal to pass up (less swear words, happier Ken).

The service writer had an attitude when I went in and it got worse as we talked...he wanted to keep the bike for a couple of weeks and when I told him I was leaving on a trip in less than three weeks so that wouldn't work, he just got pisseyer...so he had to get back at me somehow... LOL
 

Tombstone

Stir the oil Baby!
Joined
Apr 22, 2018
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#5
I’ll pull out my nunchucks and go let them know how I feel about how them doing this to you.
Haha.....sounds good! I was thinking I would go in on Tuesday and let the head honcho know. Dunno what good it will do, but it might make me feel better.
 

RCinNC

Active Member
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Aug 30, 2014
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North Carolina
#7
Crappy service at service departments is one of the main things that drove me learn to work on my own bike, in spite of my total lack of enthusiasm for turning a wrench. Learning to change my own tires was the biggest coup, since I go through so many. So far in four years, the only thing I've paid a service department for is a valve check, and that experience was a little slice of hell.

On a different note, how can you tighten a pinch bolt or an axle fastener (I assume you mean the axle nut) so tight that the wheel won't turn? The pinch bolts just hold the axle in place, and the axle spacers don't press on the wheel itself when you tighten the axle nut. I don't know how overtightening either of them would restrict the wheel from turning. It sounds more like you had a brake pad dragging.
 
Joined
Dec 21, 2011
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#8
You may want to pull your wheels, and check the aluminum spacer in the wheel, between the bearings.
This is supposed to be a certain length, for a reason. overtorqueing the axles can result in this spacer being crushed, and deformed, which will cause the wheel bearings to prematurely wear, and fail.
 

Tombstone

Stir the oil Baby!
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Apr 22, 2018
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Utah
#9
I wondered the same thing, but before I loosened the fasteners it would not quite make a full turn. After: I used the same energy and it turned much farther.

I wish I could get more comfy with a wrench but it just doesn't compute, oh well...that's life.
 
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