There are some really nice BMW owners out there, but they do seem to have more than their fair share of Muppets as well, I think they do attract some people who want to buy a BMW to feel superior and have some rather radical fans, most forums for other bikes I have owned have been friendly places (like here) and if someone has an issue with their machine for the most part they get good advice, if you dare to critcise a BMW or are suspected of implying they are anything other than the best bikes on the planet you get flamed really bad by some of the Extremist BMW owners.
Not so keen on the dealers either...
My local one lied about service costs prior to me buying one (Telling me a 12k service was "About £200", then once I owned one and tried to book it in the price was £350)
The supplying dealer of my bike misled me on the bike having just had an annual service - when I found out about this and complained they agreed to do it FOC, but it was like I was some sort of arsehole for complaining about their mistake (or blatant lie, form your own opinion) they also failed to chase up my BMW Approved Used warranty, in the end I called BMW myself - several times, I eventually got the warranty documents 23 months later - 11 months after the warranty had expired and five months after I sold the bike - oddly they got the renewal letter out on time.
In view of all this when I needed another service I tried a third BMW dealer who quoted my £280 for the 12k service, then presented me with a bill for £340, apparently it was my mistake and they refused to even discuss the fact as there was no way their man could have made a mistake on the phone.
Having said all that the free Coffee at one of the dealers was OK, with the others one had a horrible machine and the other I had to use the Gas station over the road as it seemed only their most cherished customers got complimentary coffee, I always got the feeling you had to be on your third or fourth new BMW before some dealers treated you as anything other than a stain on their showroom floor.
On the positive side they always had plenty of Demo bikes, and would provide a courtesy bike when you had service / repair work done, which in my experience was very often :exclaim:
Great bikes to ride, some great owners, but no amount of marketing hype would ever get me back onto one of their bikes.